privacy policy

What We Collect
We may collect the following types of personal information:
• Contact details: name, address, email, phone number
• Payment info: card details, payment method, transaction history
• Account info: username, password, preferences
• Order history: items you view, buy, return, or save
• Device info: IP address, browser type, and other technical details
• Usage data: how you interact with our website and services
• Messages: any communication you send to us

How We Collect Info
• Directly from you (when you browse, sign up, or place an order)
• Automatically through your device or browser (cookies, etc.)
• From trusted third-party services like Shopify

Why We Use Your Info
We use your information to:
• Process and deliver your orders
• Improve your shopping experience
• Send marketing and updates (you can opt out anytime)
• Provide customer service
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing Your Info
We may share your info with:
• Shopify (who powers our store)
• Service providers (e.g. shipping, payment, analytics)
• Marketing partners (for relevant ads and promotions)
• Legal authorities, if required
• In case of a business transfer (e.g. sale or merger)

Shopify’s Role
Our store is hosted by Shopify. They help us run our website and may use your data to improve your experience. You can read their privacy policy here: Shopify Privacy Policy

Children
Our website is not intended for children under the age of majority. We don’t knowingly collect data from minors.

Security & Data Retention
We do our best to protect your data, but no system is 100% secure. We keep your data only as long as needed for business or legal reasons.

Your Rights
Depending on where you live, you may have the right to:
• Access or request a copy of your info
• Correct or delete your info
• Transfer your info to someone else
• Opt out of marketing emails (use the “unsubscribe” link)
To make a request, please contact us (see below). We may ask you to verify your identity for security reasons.

Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services, legal requirements, or how we handle your information. When we do, we’ll update the “Last Updated” date at the top of this page and let you know if the law requires us to
Contact Us
If you have questions, concerns, or complaints about your privacy, please get in touch at:
📧 info@tippytoescollective.com.au

Last Updated: August 16, 2025
Tippy Toes Collective is committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you use our website or make a purchase.